Sony video cameras: world's worst?

We have two Sony video cameras. Neither works. Both are presently in for repair. Now, what strikes me about this situation is that one of the cameras is relatively new, and rarely used. They want almost 400 RM to repair it. The other camera is older, but they also want a considerable sum to repair it, too. That particular camera has already had three major repairs on it, since we bought it: the last two, were just two weeks apart.

Now, my question is: should Sony be selling video cameras which are so inherently unreliable? If so, should they be charging a major chunk of the price of a new camera for each repair? Is the repair of their cameras, in fact a major profit centre for Sony?

We won't be buying a new Sony camera. We will never, in fact, buy a Sony video camera again: we have done so, twice, and twice got a "lemon". Two lemons, from one supplier, in one type of goods, makes me think that supplier just doesn't know how to make video cameras.

What is particularly telling about our two Sony video cameras is that both, although different models, from different years, have a "chassis" problem: whatever that is. Both require major repairs. The first camera has already cost us more in repairs than a new camera costs. The second one promises much the same in a short while, given how quickly it failed and upon so little use. Frankly, I am not impressed.

Sony cannot make video cameras. I wonder if, however, Sony can read? If Sony reads this blog post, perhaps you would like to repair our video cameras for free...or indeed, give us a replacement that is not a lemon - because we are very tired of having to send your cameras for major repair, every few months (or, indeed, couple of weeks). Either that, or please, Sony, stop making and selling video cameras, when you only know how to do the latter - or learn how to make them, in the first place.

In the likely event that Sony cannot read, or don't wish to, we are not going to buy Sony again...and suggest that you don't do so either. Unless, of course, you have a passion for repair centres - in which case Sony is probably just your thing.

The only situation under which it would be wise to buy Sony, is if their repair centres offer full repair services, indefinitely, for free for all goods. Then, and only then, would Sony be a safe buy. Until that moment, spare yourself the suffering, and get a more reliable brand. Suggestions please as to which brands those might be.

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