The effect of fame on customer service
Something odd but sweet happened today.
My wife and I were in a restaurant. The server was a young man of about eighteen. He clearly recognized my wife and was all smiles. She requested that a drink of water be brought to the table since we were in a hurry and she wanted something to cool her tea. He brought it without delay. What was both surprising and touching was what we saw as he set the cup down on the table. His hands were shaking with nervousness, the water sloshing in the cup.
Though my wife is a pretty woman, she had never before managed to make a man shake with nervousness! How funny this is all this.
Labels: customer service, fame, media, Singapore, Syahidah
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